--- title: Under the Coverage --- [![Nova's Website](https://learn.novahealthcare.com/hs-fs/hubfs/nova-logo-transparent.png?width=151&height=75&name=nova-logo-transparent.png "Nova's Website")](https://www.novahealthcare.com/) - [Services](https://www.novahealthcare.com/services.html) - [Providers](https://www.novahealthcare.com/providers.html) - [About Nova](https://www.novahealthcare.com/about-us.html) - [Contact Us](https://www.novahealthcare.com/contact-us.html) - [Resources](https://www.novahealthcare.com/resources.html) - [Member](https://www.novahealthcare.com/member.html) # A podcast about employee benefits? #### For anyone who's ever wondered "How the heck does this all work?" After more than a decade working inside the employee benefits industry, we’ve learned one thing: the biggest problems employees face aren’t always medical — they’re informational. We created **Under the Coverage**, a short-form podcast (5–15 min episodes) to makes the complicated parts of health benefits understandable, practical, and…maybe even interesting. Get the guidance you need to help you understand your benefits. If you're trying to make sense of the system, you'll get real stories, behind-the-scenes context, and the stuff we wish we knew before working in the benefits industry full-time. [Tune in on YouTube](https://learn.novahealthcare.com/under-the-coverage#https://www.youtube.com/@novahealthcareadministrators/podcasts) [![Under the Coverage podcast logo](https://learn.novahealthcare.com/hs-fs/hubfs/social-logos/Nova_PodcastPromo_LinkedIn.jpg?width=2000&height=1047&name=Nova_PodcastPromo_LinkedIn.jpg "Under the Coverage podcast logo")](https://open.spotify.com/show/35OBndgbMg95a7KLZEKZ97) ## Who Should Listen: ### Employers Share episodes with your employees to help them get the most out of the benefits you offer. ### Insurance Brokers Plan and network-agnostic guidance makes it easy to translate the conversation to support your clients' members. ### Plan Members It doesn't matter which company's logo is on your ID card, our general discussions are designed to help everyone with employee-sponsored benefits. ## Meet the Hosts ![Sara Fluskey's headshot](https://learn.novahealthcare.com/hs-fs/hubfs/Sara%20Fluskey_1_sm%20-%20Copy.jpg?width=4261&height=4261&name=Sara%20Fluskey_1_sm%20-%20Copy.jpg) ### Sara Fluskey As Nova's CMO, Sara leads marketing & communications teams by diving in to operations. But she's also a plan member with benefits she wants to use to the best of her ability. The same internal experts she relies on to support her a work, can also provide guidance on the homefront with her benefits. She is very excited to continue learning to help the average consumer learn how to navigate and understand their benefits the way industry insiders do! ![Jolene Myers' headshot](https://learn.novahealthcare.com/hubfs/headshot-1.jfif) ### Jolene Myers An Idea DJ with a marketing brain, Jolene breaks down complex employee benefits into stories and content that resonate with everyday consumers. She knows firsthand how confusing and opaque benefits can feel, especially when you need services outside of routine care. She believes the industry works better when smart people share what they know, plainly and honestly.  ## Explore Under The Coverage Episodes #### Listen up and learn something new! ![Woman in headphones smiling and holding phone](https://learn.novahealthcare.com/hs-fs/hubfs/email-images/AdobeStock_341268388.jpg?width=2000&height=1333&name=AdobeStock_341268388.jpg "Woman in headphones smiling and holding phone") ##### Is there a topic you'd like us to cover? [Send us your ideas!](mailto:podcast@novahealthcare.com) ### Is Mental Health Therapy Covered by Insurance? Mental health matters and knowing your benefits is the first step toward getting the right care and support. ### What You Need to Know About ER Expenses Ever wondered why a quick trip to the ER or a ride in an ambulance can lead to a shocking bill in your mailbox? ### Deductibles, Copays & Coinsurance Still confused by the difference between a deductible, copay, and coinsurance? You’re not alone. ### Your Health Plan is Calling Outside of a hospital or physician’s office, nurses also work in a clinical capacity for health plan administrators. ### Unpacking the Term Medically Necessary Empower yourself with the knowledge to navigate medical necessity determinations with confidence. ### In-Network vs. Out-of-Network Explained You always hear that you need to look for an in-network provider but do you really know why? ## Where to Listen: © 2026 Nova Healthcare Administrators, Inc.