Under the Coverage

After more than a decade working inside the employee benefits industry, we’ve learned one thing: the biggest problems employees face aren’t always medical — they’re informational. We created Under the Coverage, a short-form podcast (5–15 min episodes) to makes the complicated parts of health benefits understandable, practical, and…maybe even interesting.

Get the guidance you need to help you understand your benefits. If you're trying to make sense of the system, you'll get real stories, behind-the-scenes context, and the stuff we wish we knew before working in the benefits industry full-time.

Sara Fluskey

As Nova's CMO, Sara leads marketing & communications teams by diving in to operations. But she's also a plan member with benefits she wants to use to the best of her ability. The same internal experts she relies on to support her a work, can also provide guidance on the homefront with her benefits. She is very excited to continue learning to help the average consumer learn how to navigate and understand their benefits the way industry insiders do!

Jolene Myers

An Idea DJ with a marketing brain, Jolene breaks down complex employee benefits into stories and content that resonate and keep Nova’s sales pipeline humming.

Is Mental Health Therapy Covered by Insurance?

Mental health matters and knowing your benefits is the first step toward getting the right care and support.

What You Need to Know About ER Expenses

Ever wondered why a quick trip to the ER or a ride in an ambulance can lead to a shocking bill in your mailbox?

Deductibles, Copays & Coinsurance

Still confused by the difference between a deductible, copay, and coinsurance? You’re not alone.

Your Health Plan is Calling

Outside of a hospital or physician’s office, nurses also work in a clinical capacity for health plan administrators.

Unpacking the Term Medically Necessary

Empower yourself with the knowledge to navigate medical necessity determinations with confidence.

In-Network vs. Out-of-Network Explained

You always hear that you need to look for an in-network provider but do you really know why?

A podcast about employee benefits?

For anyone who's ever wondered "How the heck does this all work?"

Who Should Listen:

Employers

Insurance Brokers

Plan Members

Meet the Hosts

Sara Fluskey

Jolene Myers

Explore Under The Coverage Episodes

Listen up and learn something new!